Refund policy

Refund and Return Policy

At Treatzona, we want our customers to feel confident when shopping with us. We are committed to providing quality products and reliable customer support.

Return Period

Customers may request a return within 30 days after receiving their order.

To be eligible for a return, products must:

  • Be unused and in original condition
  • Include original packaging and accessories
  • Have proof of purchase

Return Request Process

Before returning any item, please contact our customer service team:

Email: fawyidjbh@outlook.com

Please include your order number, product details, and reason for the return. Our team will review your request and provide return instructions.

Refund Processing

After we receive and inspect the returned item, we will notify you of the refund status.

Approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days after delivery with supporting information.

We will review the case and provide an appropriate solution.

Return Restrictions

Returns may not be accepted for:

  • Items damaged through misuse
  • Products without original packaging
  • Items that show signs of use

Nova Link Commerce LLC reserves the right to evaluate return requests according to this policy.